Vice President, Client Experience

# Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency working at the cutting edge of the new media landscape. We’re storytellers and content creators who engage people IN the story. Our success is built on a deep commitment to client service and our people, embracing creativity and collaboration to build brands and reputations.

Weber Shandwick is seeking a curious, ambitious and culturally savvy Vice President to join our team in Washington, D.C. This unique role sits across our growing Corporate and Brand teams, leading high-profile client assignments that require proven experience in corporate reputation, brand strategy and activation, consumer and stakeholder engagement, and integrated media expertise.

The ideal candidate is a seasoned team leader and media strategist who understands the complexity of today’s business world and has a passion for creating communications strategies that make a real-world impact. They bring a proven track record of delivering effective integrated media campaigns and experience thriving on high-performing teams in a fast-paced environment. Candidates should have experience working with corporations across multiple sectors – experience in retail, technology, consumer lifestyle and hospitality sectors is particularly relevant.

This position will be based in our Washington, D.C. office on a hybrid schedule.

# About You

You live for a great story and have the strategic savvy to shape and deliver stories to multiple audiences across media platforms. With deep knowledge of top-tier business and lifestyle outlets, you know how to get stories placed — and noticed. You move seamlessly between legacy media and emerging platforms like Substack, podcasts, and content creators. Fluent in internet culture and always ahead of the trends, you know what’s hot, what’s next, and how to help organizations break through.

You’re a strategic thinker who thrives in fast-paced environments and knows how to manage multi-faceted, integrated campaigns without missing a beat. You bring structure to ambiguity, all while juggling deadlines, media moments, and client needs with calm confidence. You’re immersed in media and culture and know how to turn insights into earned impact. A creative storyteller and collaborative partner, you bring curiosity, originality, and drive to everything you do. Ready to drive high-impact communications? Let’s talk.

# Responsibilities

– **Shape integrated communications** — Shape and execute integrated communications strategies in partnership with agency and client teams
– **Counsel clients** — Counsel and interact effectively with clients and leaders at client organizations
– **Build media relationships** — Build and maintain excellent relationships with top-tier media across business, national/local broadcast, multicultural and lifestyle verticals
– **Monitor media landscape** — Remain immersed in the media and cultural landscape, as well as emerging issues that may impact clients
– **Approach with curiosity** — Seek to understand the brand, its competitors, and the broader industry context
– **Craft newsworthy stories** — Proactively and reactively craft compelling, newsworthy stories that drive earned coverage
– **Develop earned-first plans** — Write high-quality media materials, including pitches, press releases, and messaging documents
– **Deliver high-caliber work** — Maintain a client-first mindset with sharp attention to detail
– **Collaborate across teams** — Serve as a key contributor across agency and inter-agency partners to deliver cohesive, large-scale campaign work
– **Mentor junior talent** — Provide hands-on guidance, feedback, and professional development
– **Support new business** — Cultivate and participate in new business opportunities and pitches

# Competencies

– **Business Acumen** — Accelerate work to meet client and agency objectives
– **Client Service** — Build trust and deliver results across engagements
– **Proactivity** — Exhibit relentless pursuit of new and innovative ideas
– **Collaboration** — Build strong, high-impact relationships that deliver results
– **Critical Thinking** — Ask probing questions; anticipate and address gaps and needs
– **Conflict Resolution** — Navigate and resolve issues with sound judgment
– **Future-Forward** — Curious and engaged in AI as a tool to enhance work and impact

# Basic Qualifications

– **9–12 years of experience**
– **Experience leading integrated teams** that collaborate effectively and deliver high-impact outcomes
– **Integrated media project leadership** from start to finish
– **Robust earned strategy** and media relations experience
– **Experience counseling senior leaders**
– **Bachelor’s degree**

# Salary Range

**$119,000 USD – $155,000 USD**

Where an employee or prospective employee is paid within this range will depend on factors including market considerations, budget, tenure, experience, and qualifications.

# Equal Opportunity Statement

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.

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