August 3, 2023
1:30 p.m.−3:45 p.m. ET
Virtual
Whether you feel like you are in constant state of crisis or are looking to be prepared for the next potential controversy at your organization, this program will provide you with the tools and training you need to deftly handle any emerging issue. How you react in a time of difficulty can define your organization, and a crisis communications plan is critical to maintaining and protecting your brand. Join us to create your crisis communications plan and learn how to properly prepare for whatever issues arise.
Featured Topic & Speakers
In this program we will cover:
- The basics that every crisis communications plan should include
- Establishing procedures to quickly make decisions amidst a crisis
- Developing and training for crisis communications at your organization
Adam Amrani
Senior Analyst
Zignal Labs
Colin McGrath
Analyst Manager
Zignal Labs
Ken Spain
Partner
Narrative Strategies
Greg Staley
Senior VP, Communications
U.S. Travel Association
Trish Wexler
Corporate Communications, Govt. Relations, Legal & Regulatory Affairs
JPMorgan Chase & Co.
This program is eligible for 2 credits toward the Certificate in Government Relations and Lobbying and 2 core credits toward the Certificate in Public Affairs Management.
Agenda
1:30 p.m. Crisis Communications Planning, Training and Testing
Any organization without a crisis communications plan is planning to fail. Successful communicators understand that messages, reporting structures and key advocates need to be prepared before the heat of the moment. Our first session will outline how to develop a crisis plan, train key collaborators and spokespeople, and test messaging before you are in the spotlight. We’ll cover:
- Creating a successful crisis communications plan and identifying potential pitfalls
- Understanding the key stages in successful crisis communications
- Distinguishing a crisis, issue and a complaint and ensuring a proper level of response
- Developing an integrated strategy focused on your organization’s priorities, including legal, corporate communications, public affairs and government relations stakeholders
Adam Amrani
Senior Analyst
Zignal Labs
Colin McGrath
Analyst Manager
Zignal Labs
Trish Wexler
Corporate Communications, Govt. Relations, Legal & Regulatory Affairs
JPMorgan Chase & Co.
2:30 p.m. Break
2:45 p.m. Communicating from a Place of Trust
As more organizations are asked to respond to political and social issues, firms need to understand when, where and how to react. Are you communicating as a trusted organization? Join us for a session where we will discuss:
- How organizations build and maintain trust, especially during a crisis
- Who should be your trusted spokesperson or third-party ally
- Using polling data to navigate potential crises or controversies
Ken Spain
Partner
Narrative Strategies
Greg Staley
Senior VP, Communications
U.S. Travel Association
3:45 p.m. Adjourn
Register
[vc_toggle title=”+ Click to expand” style=”text_only” size=”lg” css=”.vc_custom_1678899426576{margin-bottom: 0px !important;padding-bottom: 0px !important;}”]- Membership Plus: FREE
- Members: $289
- Non-Members: $399
Additional discounts may apply to this meeting. These discounts may include:
For multiple registrants: A discount will apply to the standard member/non-member rate for organizations that register two or more participants for the same meeting. The first registrant will pay full price, the second participant will receive a 10% discount and each additional registrant will receive a 15% discount. To register multiple participants, you may either register online or download the print and fax registration form.
Member discounts: Discounts for members are applied to all Public Affairs Council meetings.
Non-members: Join the Council today, and save by registering at the member rate and using the $200 new-member coupon you will receive. Contact our membership team for information about joining the Council.
Questions? Contact us at 202.787.5950.[/vc_toggle]