Analyst, Quality Control

About Us
Navitus – Putting People First in Pharmacy
Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity, and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.

Current associates must use SSO login option at https://employees-navitus.icims.com/
to be considered for internal opportunities.

Pay Range
USD $42,000.00 – USD $50,000.00 /Yr.

Work Schedule
M-F 8am to 5pm

Remote Work Notification
ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

Overview
The Quality Control Analyst (QCA) is responsible for supporting and coordinating quality control analysis and related processes for activities performed by Navitus Health Solutions. The QCA I is responsible for engaging in preventive and detective quality controls that can be measured quantitatively and qualitatively to validate Navitus processes.

The QCA I will work with oversight and moderate independence to ensure quality control validations are completed in a timely manner. This individual requires an intermediate understanding of quality controls and how to apply such controls to department processes. The QCA I shall have the ability to learn critical department processes with operational relevance and gain reasonable understanding for effective monitoring. The QCA I shall assess assigned process lifecycles, improvements, or enhancements and seek supervisory guidance where appropriate.

This position may include after-hour and/or weekend hours with other eligible team members depending on workload.

Responsibilities
How do I make an impact on my team?

Plan and prepare all required quality control/check tasks

Report and inform on quality control/check outcomes

Identify gaps or deficiencies in performance of quality control/check

Alert leaders to systemic issues affecting outcomes of quality control/check

Maintain organized documentation to demonstrate performance of quality control/check standards

Evaluate if quality control/check processes are meeting standards and expectations

Follow policies and procedures, including departmental and quality policies set by the organization

Other duties as assigned

Qualifications
What our team expects from you:

Associate degree or equivalent work experience

Two years PBM or health plan experience preferred

Experience in quality/performance control or auditing preferred

Knowledge of quality principles, standards, and processes strongly desired

Intermediate to expert knowledge in MS Office including Word, Excel, Visio, and PowerPoint preferred

Participate in, adhere to, and support compliance program objectives

Ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

Top-of-the-industry benefits for Health, Dental, and Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match of up to 5% – No vesting requirement

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan and Professional Membership assistance

Referral Bonus Program – up to $750!

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Learn more here