Director, Regulatory Relations Markets & Compliance of Standardization

Organization: Mastercard
Location: O'Fallon, MO
Date Posted: 04/21/2025

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Regulatory Relations Markets & Compliance of Standardization

Overview

The Regulatory Relations Markets & Compliance (RRMC) team is responsible for working with, and demonstrating to, our stakeholders (e.g., regulators, customers, Mastercard businesses) how Mastercard complies with our promises, commitments, and obligations. We do this by translating regulatory requirements for our Technology partners and showing how Mastercard standards/controls meet these expectations.

The Director, Regulatory Relations Markets & Compliance of Standardization will help drive the strategy process optimization and standardization across RRMC. This role will lead the delivery of one or more strategic objectives from strategy definition to planning and through to execution success by (a) developing the strategy with corporate leaders and (b) leading a team of diverse Subject Matter Experts and Mastercard stakeholders. Furthermore, it is upon the Director to ensure the use of technology-based systems and processes (e.g., automation and analytics) to ensure solutions deliver efficient, secure, and effective experiences.

Responsibilities

Determine and manage strategy and implement policies and procedures to minimize risk exposure and drive proper controls

Oversee maintenance of inventory of customer and regulator technology and security risk management requirements and assurance expectations

Oversee standardization and centralization of operational/tech requirements, artifacts, and compliance documentation

Support cross-functional initiatives to deliver on risk goals, policies and procedures

Support Market Leads with the implementation of standard engagement framework and documentation, including first line RRMC Standard Operating Procedures

Develop and manage risk processes, including identifying and implementing best practices and ensuring all processes are documented, reviewed, and updated regularly

Research, learn and apply knowledge about new technologies and environments that impact internal controls

Participate in building controls program to meet new requirements and address rapid growth

Manage internal control inquiries from both internal and external stakeholders

Develop reports, metrics and presentations for meetings, as needed

Liaise with business partners to develop, manage and document best practices for risk processes and leverage trend analysis to develop business and cross-functional strategies around managing obligations in a consultative manner

Knowledge of

Technology risk and control best practices

Control frameworks (i.e. ISO 27000, PCI, DORA, CROE)

Project Management best practices

Ability to

Assess controls and identify design and operating effectiveness control gaps

Evaluate compensating controls

Communicate business risk to stakeholders

Understand control findings and assess remediation strategy

Employ strong research and problem-solving skills

Conduct or facilitate meaningful meetings

Experience

Degree in technology, information systems management, information security management, security policy or related program desired, but not required

IT certification(s) a plus

Knowledge of Risk and Control Framework standards such as PCI-DSS, ISO, NIST

Knowledge of regulatory technology and security risk management expectations

Knowledge of current and emerging technologies and potential for exploitation

Familiarity with risk management processes (e.g., methods for assessing and mitigating risk)

Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and IT management (e.g., GDPR, FBA, CBA, PFMI, etc.)

Strong IT technical knowledge

Demonstrated consulting and strategic judgment capability

Innovation and thought leadership

Business and financial acumen skills

Experience building teams and people leadership/influence

Experience collaborating cross-functionally and geographically to identify and implement best practice risk processes

Excellent writing and communication skills

Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive

Project Management Skills

Equal Opportunity Employer Statement

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices

Ensure the confidentiality and integrity of the information being accessed

Report any suspected information security violation or breach

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

Compensation and Benefits

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role.

Mastercard benefits for full-time (and certain part-time) employees generally include:

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave)

10 annual paid sick days

10 or more annual paid vacation days based on level

5 personal days

10 annual paid U.S. observed holidays

401(k) with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement