Location: Greensboro, NC | Raleigh, NC | Dresher, PA
Date Posted: 04/02/2026
## Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
### Job Summary
Performs compliance testing, document support, and government forms preparation for complex retirement plan clients. Ensures that assigned plans remain tax qualified by meeting all IRS and DOL reporting and testing requirements, including reporting on all accounting and financial activity for the plan. Communicates with plan sponsors to update and correct required data necessary to perform various testing required by government regulations (ADP, ACP, 415, 401(a)(4), coverage, and top-heavy testing).
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## Essential Functions
*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.*
– Investigates and clarifies client data or census problems
– Prepares non-discrimination tests, top-heavy tests, coverage tests, and 415 annual addition tests on larger and more technically complex plans, including additional compliance testing such as 401(a)(4)
– Reviews testing and/or government forms
– Maintains client database and enters changes into recordkeeping software
– Completes testing and ensures quality control audit is performed
– Serves as technical expertise to compliance analysts and provides resolutions to support business
– Allocates employer profit sharing, matching, and/or money purchase pension contributions based on plan provisions and submits to plan sponsor for approval
– Calculates contribution corrections or top-heavy minimum contributions for plan sponsors
– Communicates test results and recommends solutions to clients when specific failures are identified
– Produces reports from recordkeeping system for preparation of government forms for clients
– Prepares Form 5500 and related schedules using government forms software
– Submits financial reports and Form 5500 package for review, correction, approval, and submission to client and governing agency
– Prepares plan document restatements and amendments as requested by plan sponsors; interprets prior plan document history
– Works with administration team to produce distributions or allocations of contributions or forfeitures based on client approval and ensures deadlines are identified and met
– Consults on, recommends, and implements resolutions to client issues, satisfaction, response, and any other items necessary to assure customer loyalty
– Maintains current awareness and understanding of legislative changes, IRS rulings, and expert opinions related to the processing of retirement plans
– Researches new issues to determine their impact on plan qualification status and communicates with manager on daily processing issues
– Consistently meets and/or exceeds performance expectations with the ability to work under pressure in a very fast-paced environment
– Focuses on learning in everyday activities and events
– Collaborates with and openly shares knowledge with colleagues
– Regular, reliable, and punctual attendance
### Management Responsibilities
None
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## Required Education, Experience, and Certificates/Licenses/Registrations
– Bachelor’s degree in a business-related field or industry experience, or a combination of education and industry experience
– 4+ years’ experience in employee benefits
– Experience in testing and Form 5500
– Strong MS Office skills
### Preferred (but not required)
– ASPPA certification
– ASC preferred
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## Competencies
– Analytical
– Avid Learner
– Builds Collaborative Relationships
– Customer Oriented
– Detail Oriented
– Excellent Verbal and Written Communication Skills
– Information Seeker
– Judgement
– Planning and Organizing
– Problem Solver
– Resourceful
– Team Player
– Time Management
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## Travel
Up to 5%
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## Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from **@ascensus.com** or **@futureplan.com** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about the validity of a job posting, we strongly encourage you to apply directly through our website.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and an expectation of family care being in place during business hours. Additionally, there is an internet speed requirement of **25 Mbps or better** for individual use. If more than one person is utilizing the same internet connection in the household or building, a stronger connection is required. If you are unsure of your internet speed, please check with your service provider.
*Note: For call center roles specifically, it is required to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.*
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## Equal Employment Opportunity Statement
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record, or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).
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