Sr. Director of External Affairs

The Center for Caregiver Advancement (CCA)

The Center for Caregiver Advancement (CCA) is building the workforce of highly trained caregivers that many Californians can’t live without.

For over two decades, CCA has been at the forefront of an equity-driven movement for quality training and quality jobs. CCA is one of the largest providers of training for long-term caregivers in California – training over 35,000 home care and nursing home caregivers in the past 20 years. We are pioneers in home care training and are the only organization in the country to show the value of evidence-informed training programs on both the workforce population and the low-income seniors and people with disabilities for whom they care, with curriculum licensed in four other states.

Training is one piece of a large, complex system of long-term care. Still, we know from our long history in the field and studies of our impact that training can lead to higher rates of retention and quality care because caregivers have the knowledge and confidence to be successful in their jobs. With the vast majority of caregivers being immigrant women of color who live in under-invested communities across the state, we meet them where they are—providing training in six languages.

CCA develops quality training programs for both IHSS home care workers and Skilled Nursing Facility workers. We have a deep partnership with SEIU Local 2015 – the labor union that represents IHSS and SNF workers across California. Our Labor Management Training Partnership for nursing home workers is grounded in partnership systems in which skilled nursing facility employers collaborate with SEIU Local 2015 in order to benefit the workforce and provide higher-quality care to residents through high-quality courses, certifications, and apprenticeship programs.

ONLY California residents will be considered

Position Overview

The Sr. Director of External Affairs will oversee the development and implementation of strategic initiatives to enhance the visibility, reputation, and impact of the nonprofit organization. This role involves managing public relations, government relations, community outreach, and stakeholder engagement. The Sr. Director will work closely with the executive team to align external affairs strategies with the organization’s mission, values, and goals. The ideal candidate will possess a proven track record of successful media relations, government relations, and/or community outreach.

Key Responsibilities

Relationship Development and Management (25%)
Together with the CEO, identify and prioritize the relationships that are critical to growing CCA’s mission-focused impact. Develop a strategy to cultivate and build relationships with key clients, partners, stakeholders, and vendors. Coordinate the roles of Senior Leadership Team members to ensure a seamless approach in implementing the Relationship Management strategy. Represent CCA at events, conferences, and networking opportunities to build brand awareness. Identify threats to CCA funding or impact and proactively work with the CEO to mitigate these threats.

Staff Leadership and Management (25%)
Recruit, hire, lead, and mentor External Affairs team managers, providing guidance, training, and support to them in their supervisory roles.

Communications Strategic Planning and Development (15%)
Provide direction and guidance to the Communications team in using all communication levers to advance CCA strategic priorities. Participate in assessing the impact of Communications strategies and guide continuous learning and improvement. Make recommendations for any communications investments that will advance CCA strategic priorities.

Data Analytics Leadership and Coordination (15%)
Provide direction and guidance to the Data Analytics team about the reports and analyses that are important for CCA programs and operations. Assist in coordinating and prioritizing competing data demands. Ensure that data reporting is accurate and meets established timelines.

Resource Development (10%)
Participate with the CEO in providing direction and guidance to the Development Director as he/she develops a resource strategic plan to diversify and expand CCA funding for caregiver training.

Board Development (10%)

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Assist the CEO in supporting Board recruitment, orientation, development, and support activities.