Social Media Manager

Description:

ICF Next – Social Media Manager Position

ICF Next is one of Europe’s leading integrated communication agencies, specializing in large-scale campaigns across the European Union.

We are looking for a creative and dynamic team player to fill the position of Social Media Manager. This role would be based at one of our client’s premises.

Responsibilities:

1. Deliver Weekly Social Media Posts Proposals:
   • The posts should be based on the client’s content calendar and news from the client’s communities.
   • The content promotes the client in an innovative and creative way.
   • Proposals should be delivered and adapted to each social media channel (Twitter, LinkedIn, Instagram, Facebook, Instagram & Facebook stories).
   • Post proposal should include attractive and engaging visuals (videos, pictures, animations, etc.) drawing on existing communications assets whilst producing and ‘re-packaging’ content.
2. Develop and Execute Creative Concepts:
   • Engage with followers on a monthly basis through creative concepts (polls, takeovers, live interviews, etc.).
3. Strengthen Social Media Coverage During Events:
   • Regular live posting/tweeting throughout events and speaking engagements.
   • Optimize promotion of events by providing images and post proposals before and during events for the client’s corporate accounts and its staff members.
4. Monitor Social Media Trends and Conversations:
   • Keep track of key topics such as education, innovation, entrepreneurship, and the challenges the client tackles.
   • Create social media posts that respond to these conversations, keeping in mind the client’s key messages.
5. Interact with Followers:
   • Respond to direct messages and posts where the client is mentioned.
6. Provide Regular Ongoing Social Media Monitoring:
   • Minimum twice a day.
   • Alert system in case of negative posts/tweets.
7. Weekly Social Media Flash Report:
   • Based on a commonly agreed template.
   • Following the agreed quantitative and qualitative indicators.
8. Monthly and Annual Social Media Report:
   • Provide a monthly and annual social media report based on a commonly agreed template.
   • The monthly report should be delivered at the beginning of week 2 of the next month.

Requirements:

• Proven record of at least three years of dedicated/specialized experience in successful management of social media platforms.
• Portfolio showcasing a wide variety of social media work.
• Good knowledge of Canva and/or Adobe Creative Suite.
• C1 level English.
• Preferably, the candidate has some experience in managing EU bodies’ social media channels and/or targeting Brussels-based decision- and policy-makers.

Working at ICF:

ICF is a global advisory and technology services provider, combining unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Belgium Client Office (BE88)

Learn more here