Communications Director

Children’s Hospital of Philadelphia (CHOP)

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP’s Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

About the Job

PolicyLab is a research center within CHOP’s Research Institute that aims to achieve optimal health and well-being by informing program and policy changes through interdisciplinary research.

The Senior Manager Communications with PolicyLab will impact the organization’s mission by setting and advancing its communications strategy, raising its visibility, promoting its research, and supporting its policy agenda.

In addition to working collaboratively with PolicyLab’s policy team and research leadership on strategies to advance the organization’s priorities, the Senior Manager will manage a team of communications professionals and provide direct support to PolicyLab faculty on the translation and dissemination of their research to internal and external audiences.

The PolicyLab Senior Manager Communications position requires a background in health and/or research translation, knowledge of media relations, experience with people management, and a passion for health equity. It requires a willingness to both drive strategy and dive in on execution. Additionally, a strong foundation in writing and the ability to work well on and across teams are keys to success in this role.

The Senior Manager Communications for PolicyLab serves on the center’s Leadership Council and reports to the Deputy Director, Policy & Strategy.

What You Will Do

• Develops and implements the overall PolicyLab strategic communications agenda, including:
  • Expanding the organization’s communications capabilities.
  • Strategizing on how to diversify content shared externally.
  • Managing the development of strategic communications plans related to research portfolios and high-profile research.
  • Aligning communications goals and planning with policy and research priorities, working closely with the Deputy Director, Policy & Strategy, and senior research leadership.
• Manages a team of communications professionals, including:
  • Executing strategic communications plans for disseminating research.
  • Managing vendor relationships.
  • Developing and implementing strategies to grow website visitors and increase engagement.
  • Creating editorial content including blog posts, op-eds, and videos.
  • Partnering with policy and research teams on production of policy tools.
  • Managing external and internal email newsletters to deliver content to targeted audiences.
  • Executing PolicyLab’s social media strategy.
  • Developing and disseminating PolicyLab’s external and internal annual reports.
  • Organizing and promoting center-hosted events.
• Oversees PolicyLab’s public relations strategy, including:
  • Media outreach, working closely with the CHOP Public Relations team when appropriate.
• Manages PolicyLab’s internal communications channels, ensuring all team members are informed on updates and center business.
• Serves as the point of contact on behalf of the organization for media and other external partners.

Additional Preferred Criteria

• Proven team management experience.
• Ability to write research for audiences outside of academia.
• Collaboration within a large organization.
• Experience in a research environment.

Education

• Bachelor’s Degree in Communications or related field (Required).
• Master’s Degree in a related field (Preferred).

Experience

• At least eight (8) years of relevant communications experience (Required).
• At least five (5) years of relevant research or non-profit experience (Preferred).
• At least five (5) years of leadership, management, or supervisory experience (Preferred).

Knowledge, Skills, and Abilities

• Excellent verbal and written communications skills (Required).
• Excellent interpersonal skills (Required).
• Excellent customer service skills (Required).
• Excellent time management skills (Required).
• Strong critical thinking and problem-solving skills (Required).
• Excellent project management skills (Required).
• Excellent organizational skills (Required).
• Excellent analytical skills (Required).
• Strong leadership skills (Required).
• Ability to maintain confidentiality and professionalism (Required).
• Ability to work independently with minimal supervision (Required).
• Ability to convey complex or technical information in an easy-to-understand manner (Required).
• Ability to collaborate with stakeholders at all levels (Required).
• Ability to be flexible and adaptable to change (Required).

To Apply

Click here to apply.

Additional Information

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient-facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.