Communications Manager, US Policy

Airbnb’s Story

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home. Since then, it has grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that allow guests to connect with communities in a more authentic way.

The Community You Will Join

The communications team is responsible for telling the Airbnb story around the world. Whether we are briefing press on inspiring travel trends, highlighting unique experiences led by local hosts, or explaining how travel on our platform benefits local families and communities, we are the voice of Airbnb on a broad range of topics.

We’re a fast-growing and high-energy team with a passion for people, places, and great stories. If you’d like to be part of one of the world’s greatest communications teams, come tell us your story.

The Difference You Will Make

We are hiring a Communications Manager to tell the Airbnb story across the U.S. You will work alongside a cross-functional team from public policy, legal, and other departments to showcase the benefits of sharing your home and traveling on Airbnb.

You must be comfortable with building and executing communications campaigns with high reach and visibility. You will be adept at working directly with journalists, liaising with agency partners, managing media inquiries, and gathering stories from within our host community. We’re looking for a passionate, articulate, and savvy communicator.

A Typical Day

• Understand local business and policy needs to develop a proactive communications plan to drive awareness around our work with local cities and the economic opportunities of Hosting.
• Respond to media inquiries across the region.
• Work effectively across teams, integrating communications plans seamlessly with other departments such as marketing, policy, and legal.

Your Expertise

• 5+ years of experience in communications or a related field.
• Proven ability to manage agencies effectively and deliver outstanding results.
• Skilled at media relations with excellent and well-maintained media contacts.
• Ability to identify and craft compelling stories.
• Calm and effective in crisis situations, with the ability to adapt plans quickly.
• Strong problem-solving skills and comfort in ambiguous situations.
• Creative and strategic thinker.
• Works autonomously with minimal oversight but knows when to check in.
• Excellent writing and verbal communication skills.
• Passion for Airbnb’s mission and experience working in fast-paced environments.
• Strong organizational skills and attention to detail.
• International outlook and passion for travel.

Your Location

This position is U.S. – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager. While the position is remote-eligible, you must live in a state where Airbnb, Inc. has a registered entity.

Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back if your state is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you about eligible work locations.

Our Commitment to Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, allowing us to attract creatively led people and develop the best products, services, and solutions. All qualified individuals are encouraged to apply.

We also strive to provide a disability-inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation to submit an application, please contact us at: [email protected].

Please include:

• Your full name
• The role you’re applying for
• The accommodation necessary to assist you in the recruiting process

We ask that you only reach out if your disability prevents you from completing our online application.

How We’ll Take Care of You

Our job titles may span more than one career level. The actual base pay depends on factors such as training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future.

This role may also be eligible for bonuses, equity, benefits, and Employee Travel Credits.

Pay Range

$109,000—$128,000 USD

Learn more here