Corporate Communications & Public Policy – Public Policy Manager V Public Policy Manager V#24-00515

Job Description

Job Title: Legal & Compliance Operations Project Manager

The Product & Regulatory Operations organization is an essential part of Meta’s commitment to user and business safety on its platforms. It delivers operations for emerging and critical priorities across Meta and Global Operations, in close partnership with product, engineering, legal, and cross-functional stakeholders.

The Legal & Compliance team ensures Meta’s compliance and facilitates readiness for key legal and regulatory requirements. These critical obligations impact financial matters, the developer ecosystem, intellectual property, privacy matters, and global emerging regulations. This team creates processes to mitigate risks through increasingly efficient, scalable operations and the use of cutting-edge technology.

As a Project Manager within our Legal & Compliance team, you will help set goals and priorities for core operational workflows, measuring the health and effectiveness of enforcement and legal/regulatory notice and takedown regimes. You will develop strategies for key program investments to increase efficiency, improve operational processes, and enhance maturity. You will address new and emerging risks while maintaining a product-driven mindset to balance legal and regulatory obligations. A strong candidate will be highly effective at cross-functional leadership, influencing strategy, and ensuring workflow health and operational excellence.

Responsibilities

• Set goals and execute strategy as a business owner for core legal & compliance operational workflows, measuring effectiveness through metrics and key performance indicators, tracking resourcing and capacity, and monitoring program health.
• Build and strengthen operational processes and systems to deliver on efficient reporting, innovative risk mitigation, and operational health.
• Program manage opportunities and foresee challenges, predict roadblocks, strengthen cross-functional relationships, and execute on plans.
• Ideate and inform the development of team goals. Work with team members on strategies for executing, measuring progress, and sharing results that enable the team to identify efficiency gains and improvements, while developing and partnering on upstream product-driven solutions at scale.
• Expertly negotiate, assess, and communicate trade-offs for operational decisions with the broader cross-functional team to optimize processes and increase maturity.
• Hold stakeholders accountable when progress on operational readiness is at risk, while maintaining respectful relationships in challenging situations.
• Drive effective, concise, and persuasive program communications, including root cause analysis, coordination of internal/external escalations, communications to leadership, and business recommendations for broader stakeholder groups.
• Understand Meta’s strategic, legal, and compliance position and deliver outcomes aligned with our mission and recognized as best in the industry.

Minimum Qualifications

• 10+ years of relevant experience in consulting, strategy, operations, or equivalent program management experience, or educational degree in project management, business, marketing, finance, or operations, with a particular focus on legal & compliance.
• Effective critical thinking and experience using data to anticipate and resolve problems and drive solutions.
• Experience in the Legal, Public Policy, or Regulatory space (including operations, audit, control/safeguard management, etc.).
• Proven time-management and organizational skills.
• Experience working with teams to develop and improve operational systems and tools.
• Experience driving collaboration among cross-functional teams, coordinating effectively, and inspiring others.
• Experience resolving conflicts by finding win-win scenarios, identifying trade-offs, and setting clear priorities.
• Experience in controlling risk and setting priorities.
• Strong communication skills.

Comments for Suppliers

Onsite locations include Menlo Park (MPK), San Francisco (SF), New York City (NYC), and Austin (ATX).

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