Director, Communications – Americas

WHAT ON EARTH IS DECIEM?

Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was co-founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside co-founder Nicola Kilner.

We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!

WHAT WE’RE LOOKING FOR

We’re looking for a Director, Communications – Americas who will lead the development and execution of DECIEM’s regional Communications strategy across the US, Canada and Latin America, in alignment with global company priorities, ensuring all activities reflect business ambitions and brand DNA.

This is a hybrid role, based two days a week out of our New York office.

The pay range for this role is between $165,000 – $185,000 based on experience.

WHAT YOU’D BE DOING IN THIS ROLE

• Oversee and execute complex regional initiatives that span multiple markets, leading integrated communication campaigns and ensuring consistent delivery of business outcomes
• Manage the allocation and optimization of budgets across influencer, press, and culture & community pillars, with a focus on strong tactical ROI and delivery of key KPIs
• Collaborate cross-functionally with regional Brand and Partnerships teams to support brand initiatives, go-to-market execution, activations, and retail launches through cohesive Communications planning
• Cultivate and maintain relationships with business, trade, and financial press, acting as the primary point of contact for key journalists and media stakeholders
• Champion a culture of collaboration across the Communications department, promoting camaraderie and enabling seamless teamwork through thoughtful process design and implementation
• Develop relevant and timely spokesperson content inclusive of brand messaging for both proactive and reactive communications to business and financial media
• Drive creative storytelling opportunities across commercial channels, including TikTok Shop, Amazon, DTC, and FSS, maximizing earned media and influencer-led content
• Manage, train, and mentor the regional Communications team, focusing on skill development, performance optimization, and hiring in support of regional expansion. Set measurable objectives for direct reports and provide coaching to build functional and interpersonal competencies that align with strategic team goals
• Represent the regional Communications function in internal and external meetings, advocating for team objectives, fostering alignment with executive leadership, and supporting senior leadership profile-building efforts

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• Minimum of 10 years of equivalent experience in Communications, Public Relations, Marketing, or related functions, with at least 7 years of people management/leadership experience
• Strong leadership presence with the ability to influence and inspire diverse, global teams
• Proven analytical, coordination, and project management skills, with the ability to prioritize in fast-paced, high-pressure environments
• Experience managing and empowering cross-cultural teams; demonstrated ability to mentor and lead others to success
• Demonstrated ability to generate strategic solutions to communications challenges, stay culturally relevant, and engage key stakeholders

WHAT YOU’LL BE GAINING BY JOINING OUR TEAM

There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…

• Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more
• 6 months of paid time off for new parents (inclusive of all genders)
• Work from anywhere 4 weeks per year
• A hybrid work model (for applicable roles)
• Summer Friday’s – get off at 1pm all summer long! (for applicable roles)
• Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more
• Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning
• A generous discount on DECIEM products for you, your family, and your friends

BUILDING GROWTH TO POWER GOOD

We are a People first company that lives by our core values to…

• 😊 Do the right thing
• 💡 Create impact
• 🌱 Respect small things
• ❤️ Care too much
• 🚀 Be the future

These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!

SUSTAINABILITY AND SOCIAL IMPACT

DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.

Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.

In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

CREATING A HUMAN WORLD OF BEAUTY

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, “Belonging is the Destination, Change is the Journey”.

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.

WANT TO JOIN US?

Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3

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