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Director, Corporate Communications

Director, Corporate Communications
Organization: Capital One
Location: McLean, VA | Richmond, VA
Date Posted: 11/25/2025

Overview
Director, Corporate Communications
The full-spectrum Capital One Communications team is responsible for all aspects of the company’s communications strategy and execution in order to propel business imperatives while promoting and protecting the reputation of Capital One. Our purview includes corporate and brand media relations, issues and reputation management, financial communications, and associate communications, as well as a full-service content and creative storytelling team that brings the story of Capital One to life on internal and external channels. We are communicators, writers, creative directors and multimedia experts, and we are all storytellers. As a central team within Capital One’s Global External Affairs group, we are strategic counselors to our partners throughout the enterprise, sitting at the intersection of value creation and risk mitigation. We help drive business initiatives forward while enhancing the reputation of Capital One.

We are seeking talented individuals to join our growing Communications team. This position requires exceptional judgment, an ability to build relationships at senior-levels in a highly matrixed environment, and a sustained focus on delivering results. Creative problem-solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork and a sense of humor are essential.

About the Role:
As a Director on the Corporate Communications team, you will lead strategic communications initiatives that enhance Capital One’s reputation and support key business objectives. You’ll be a strategist, performer, and people leader – managing high-impact programs, collaborating with cross-functional teams, and working with internal and external partners to deliver creative and effective communication strategies.

This position requires exceptional leadership, judgment, teamwork, and results focus. An open mind and a passion for finding creative new ways to solve problems and deliver results are essential to the success of this role.

Primary Responsibilities:

Serve as a strategic advisor to senior-level internal leaders and partners on communications initiatives.

Lead planning and execution of data-backed, integrated internal communications campaigns aligned with enterprise and line-of-business priorities.

Build and maintain relationships with internal and external stakeholders.

Leverage data to evaluate results, extract insights and optimize future programs

Oversee team operations, including budgeting and development of best practices.

Stay informed about industry trends to inform and enhance communication strategies

Basic Qualifications:

Bachelor’s degree or military experience

At least 8 years of communications experience

Preferred Qualifications:

9+ years of experience in public relations or communications, ideally within industries such as financial services, technology, or consumer brands

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $184,800 – $210,900 for Director, Communications

Richmond, VA: $168,000 – $191,700 for Director, Communications

Apply here

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