Location: Conshohocken, PA
Date Posted: 09/12/2025
Job Details
Description
About Us
At Finance of America, we help homeowners unlock the joy that comes from realizing the full potential of their retirement. Many people have significant wealth tied up in their homes and want to use it meaningfully in their next chapter. Our unique range of reverse mortgages allow homeowners 55+ to access that wealth while maintaining control over their home and financial future. With options tailored to their unique goals, we provide the financial flexibility they need to move forward with confidence.
Finance of America is guided by five values: We are customer obsessed, they are why we exist. We raise the bar. We take extreme ownership. We practice genuine collaboration. And we unleash our excellence. Together we are actualizing our vision to be the most beloved brand for homeowners in their next chapter.
To learn more about us, visit www.financeofamerica.com
Purpose of Role
Responsible for leading and overseeing all strategic communications, media relations, and public affairs initiatives to enhance the organization’s brand, protect its reputation, and influence public perception and policy. Aligns messaging across internal and external stakeholders to support business objectives and foster public trust.
Key Responsibilities and Expectations
- Develops and executes integrated communication strategies using cross-functional collaboration and data-driven insights to advance corporate goals and reputation.
- Oversees all external communications using media relations, digital platforms, and public relations tactics to shape favorable public perception.
- Leads crisis communication planning and response using risk assessment tools to mitigate reputational threats and ensure timely, transparent messaging.
- Builds and manages relationships with media, policymakers, community leaders, and industry stakeholders using targeted outreach and strategic messaging to influence policy and public sentiment.
- Advises executive leadership using strategic counsel and stakeholder insights to inform decision-making and support thought leadership initiatives.
- Oversees government affairs and advocacy efforts using regulatory knowledge and coalition-building to support favorable legislative and regulatory outcomes.
- Manages brand positioning and corporate identity initiatives using market research and stakeholder feedback to ensure consistent and impactful brand presence.
- Monitors communication effectiveness using analytics and KPIs to refine strategies and demonstrate impact.
- Performs other duties as assigned.
Reports To
CEO or President
Qualifications – Experience/Skills/Competencies
- Minimum 15 years of experience in corporate communications, public affairs, media relations, or a related discipline.
- Track record in leading high-stakes communication strategies across large, complex organizations.
- Strong executive presence and experience advising C-suite leaders in high-visibility environments.
- Deep expertise in media strategy, brand management, crisis communications, and advocacy.
- Demonstrated ability to navigate government and public policy landscapes effectively.
- Excellent written, verbal, and presentation skills with the ability to simplify complex ideas for various audiences.
- Experience managing cross-functional teams and collaborating across departments.
- Proficiency in communication analytics tools, media monitoring, and digital platforms.
Qualifications – Education – Required
Bachelor’s Degree
Qualifications – Education – Field(s)/Profession(s)
Communications, Public Relations, Journalism, Political Science, or related field.
Qualifications – Education – Preferred
Master’s Degree
Compensation
The base salary range for this position ($150,000 – $250,000) is inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP.
Additional Information
The application deadline for this role is 11/10/2025.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Finance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.
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