Senior Communications Specialist

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The Sr. Communications Specialist is responsible for managing and maintaining the company’s internal communications channels and developing and implementing creative, strategic, and on-brand communications content and materials across a variety of traditional and digital channels to internal and (occasionally) external audiences. In support of project-specific and annual communications plans, this individual will develop content that aligns to corporate messaging and business priorities.

With a focus on short-term project management and ongoing content creation, this role will serve as strategic communications counsel to a variety of audiences and stakeholders across the company to ensure timely, current, and relevant information is consistently shared with associates to drive awareness, understanding, and engagement.

This position has been segmented as Hybrid, meaning there is a combination of three onsite days per week and the rest remote.

Responsibilities:

• Create and update relevant content for communications channels including company intranet, Viva Engage (internal social media platform), weekly electronic newsletter, etc.
• Develop creative, breakthrough messaging, formatting, and presentation of internal communications to drive readership, click-through, and engagement
• Oversee governance, maintenance, and evolution of all enterprise internal communications channels, including intranet, Viva Engage, digital signage, pop-up technology, and enterprise email distribution platform
• Support Safety SVP and Safety team, as well as the Culture & Engagement team with intra-functional and enterprise communications
• Create and update relevant communications in support of annual communications plans
• Develop and execute communications plans for defined short-term projects, such as new program launches and functional initiatives
• Manage distribution and intranet posting of enterprise and senior management announcements
• Manage Corporate Communications team’s shared resources (SharePoint, shared drives, etc.)
• Monitor shared email inboxes, answer questions, and take other actions as needed
• Provide strategic communications counsel to various internal stakeholders
• Drive analytics for all communications vehicles to measure effectiveness and engagement; gather insights and suggest necessary adjustments and changes in response to data
• Manage technical and SharePoint-related aspects of company intranet
• Other duties as assigned by manager

Relationships:

Internal: Will interact frequently with various functional stakeholders and teams in addition to senior leadership.

External: Will occasionally work with Corporate Communications agency partners and third-party vendors.

Minimum Qualifications:

• 3 years of experience in communications, preferably in a corporate or agency environment

Preferred Qualifications:

• Excellent written and verbal communication skills including strong editorial copywriting and editing experience
• High degree of experience in MS Word, SharePoint platforms, as well as overall digital acumen
• Deep expertise across various disciplines including newsletters (online and digital), copywriting and editing, and project management
• Experience managing digital production including agency resources
• Familiarity with digital analytics
• Forward-thinking and highly collaborative with a balance of analytical and creative thinking
• Able to work as part of a team and as an individual contributor
• Broad content-generation skillset, including copywriting and editing for diverse audiences with unique needs and tones
• Demonstrated ability to manage information from disparate sources, creating alignment and providing proactive, timely solutions
• Flexibility to work outside of normal business hours, occasionally as needed, for large announcements
• Ability to succeed in a fast-paced, large corporate environment with many cross-functional partners
• Highly adaptable, able to respond quickly to new ideas, solutions, and initiatives while managing ambiguity and multiple priorities

Education:

BA with specialization in Communications, Media, Digital, Business, Journalism, or equivalent work experience

Compensation:

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between:

$75,000 – $120,000

EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status

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